Our Privacy Policy

This privacy statement was last changed on June 11, 2024, and applies to citizens and legal permanent residents of the United States.

At Coastal Compounding Pharmacy, your privacy is important to us. We are committed to protecting your personal data and ensuring your rights are respected. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website coastalcompoundingpharmacy.com.

1. Data Collection and Use

1.1 Contact via Phone, Mail, Email, and Webforms

We collect the following information when you contact us or use our services:

  • First and last name
  • Email address
  • Telephone number (collected when you fill out contact forms and used for our SMS messaging system)
  • IP Address
  • Internet activity, including browsing history and interaction with our website

SMS Messaging: By providing your phone number, you agree to receive SMS messages from us regarding our services. You can opt out of these messages at any time by texting "STOP".

Retention Period: We retain this data until the service is terminated, or as needed to provide you services.

1.2 Registering an Account

When you create an account on our website, we collect:

  • First and last name
  • Email address
  • Telephone number
  • Passwords (stored in a secure manner)
  • Address (for billing and shipping)

This information is used to manage your orders, process transactions, and enhance your overall experience on our site.

1.3 Compliance with Legal Obligations

We collect and use personal data to comply with legal obligations, including:

  • Prescription processing and verification
  • Financial recordkeeping required by law
  • Compliance with regulatory monitoring and reporting requirements

1.4 Website Improvement Analytics

We collect data related to your website usage to:

  • Analyze trends and traffic patterns
  • Improve website functionality
  • Enhance user interface and experience

1.5 Personalized Services

We use your data to offer personalized services such as:

  • Customized medication recommendations based on your health profile
  • Reminders for prescription refills

1.6 Data Sharing with Third Parties

We share data with third parties only in the following circumstances:

  • With healthcare providers for prescription fulfillment and verification
  • With payment processors to handle your transactions securely
  • With analytics service providers to enhance our website functionality

2. Disclosure of Personal Information

We disclose your personal data only when required by law or necessary for the protection of our legal interests or in cases of national security.

3. Non-Tracking Policy

Our website does not respond to Do Not Track signals due to the lack of an industry-standard response.

4. Use of Cookies

We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy on our website.

5. Security Measures

We take strong precautions to protect your information from loss, misuse, unauthorized access, or disclosure.

6. Third-Party Websites

This privacy policy does not cover third-party websites linked to from our site. We encourage you to review the privacy statements of these other websites.

7. Changes to This Privacy Policy

We may update this privacy policy periodically and recommend that you review it regularly.

8. Accessing and Modifying Your Information

If you wish to access, modify, or delete any personal information we hold about you, please contact us directly. We will respond to your request in accordance with applicable law.

9. California Privacy Rights

For residents of California, please refer to the supplemental section that addresses your specific rights under the California Consumer Privacy Act (CCPA).

10. Protection for Children

We do not knowingly collect information from children under the age of 13. Our website is designed for adults and not intended for children.

11. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at: